This policy explains the data we collect about you and your staff when you use Rodixa Pulse, how we use and protect it, and your rights. The data you enter about your own customers is yours to control, and we process it only on your instructions (section 3). We follow Egypt's Personal Data Protection Law No. 151 of 2020.
1. Who we are
The Service is provided by Rodixa. For anything about your data: rodixa.apps@gmail.com or WhatsApp +1 202-992-2042.
2. Data we collect about you
- Account data: your business name, your name, email address, password (stored with one-way encryption), language and preferences.
- Staff you invite: name, email address and permissions.
- Payments to Pulse: the plan, length, amount, payment method, and the receipt image or transfer number. We never collect or store card numbers.
- Technical data: IP address, browser type and sign-in times, in server logs and the account's activity log, for security and to prevent abuse.
- Notifications: if you turn them on, we store the notification address your browser gives us.
- Your messages to support.
3. Your customers' data (we are a processor)
- This is what you enter about your customers: names, WhatsApp numbers, emails, notes, subscription details, payments and messages.
- We process it only to provide the Service to you. We don't sell it, use it for anything else, or contact your customers.
- Subscription passwords and supplier panel keys are stored encrypted, shown only when you press «Show», and every reveal is logged.
- You are responsible for informing your customers and getting their consent as the law requires. If one of your customers contacts us about their data, we will refer them to you.
4. How we use data
- To run and provide the Service.
- To send service emails: email confirmation, password resets, the morning report (which you can turn off), and plan notices.
- To give support and answer your questions.
- For security and to prevent fraud and abuse.
- To comply with the law.
We don't use your data for advertising, and we don't sell it to anyone.
5. Legal basis
We process data to perform our agreement with you (the terms), for our legitimate interest in protecting the Service, to comply with the law, and with your consent where it is needed (such as notifications).
6. Cookies
We use essential cookies only: the session cookie, the cookie that protects against forged requests, the "remember me" cookie if you choose it, and the language cookie. We use no third-party tracking, advertising or analytics cookies. Your light or dark choice on the website is kept in your browser only.
7. Who processes data with us
We use service providers that process data on our behalf and on our instructions:
- Hosting: مصر, where the Service and its database run.
- Cloudflare (R2): storage of encrypted backups.
- Resend: sending emails.
- Anthropic: only when you use AI features. «Ask Pulse» sends your question with your service and package names, without your customers' names or numbers. Reading an activation message sends the text you paste.
- Browser notification services (such as Google, Apple and Mozilla): to deliver notifications if you turn them on.
Data may be stored or processed outside Egypt by these providers, and we take reasonable measures to protect it. We may disclose data to authorities where the law requires.
When you press «Send», WhatsApp opens on your device, and the message is then between you and WhatsApp.
8. How we protect data
- Encrypted connections (HTTPS) on every page.
- Encrypted passwords and sensitive data.
- Every account kept apart from the others, staff permissions, and an activity log.
- Two-step verification for the admin panel.
- Encrypted backups.
No system is 100% secure, but we work to protect your data and will tell you about a breach affecting your data as the law requires.
9. How long we keep data
- We keep your data while your account exists, even after a plan ends, until you ask for deletion.
- When you ask to delete your account, it is locked at once and permanently deleted from the database, with its receipts, after 14 days.
- Encrypted backups are deleted automatically within 6 months at most.
- Technical server logs are kept for a limited time for security.
10. Your rights
- Access and correction: inside the app and in the settings.
- Download: «Download my data» in Settings → Account, in one file.
- Deletion: «Delete my account» in Settings → Account. Details in deleting your account.
- Withdrawing consent or objecting: turn off the morning report or notifications in the settings at any time.
For any other request: rodixa.apps@gmail.com or WhatsApp +1 202-992-2042.
11. Children
The Service is not meant for anyone under 18.
12. Changes to this policy
We may change this policy. We will update the date at the top of this page and, for significant changes, tell you in the app or by email.