We give a full 14-day free trial without any payment details, so you can be sure the Service fits before you pay. That's why our refund policy is short and clear.
1. The rule
Payments are not refunded, in full or in part, once a plan is on. This includes:
- Days or months you didn't use.
- Closing or deleting your account before the paid period ends.
- Moving to a cheaper plan.
- An account suspended for breaking the terms.
2. When we refund
We refund in two cases only:
- You paid twice for the same plan and period by mistake: we refund the duplicate.
- You paid and your plan was not turned on, and we couldn't turn it on: we refund in full.
3. How to ask
- Contact us within 30 days of paying: rodixa.apps@gmail.com or WhatsApp +1 202-992-2042.
- Give your business name and the account's email, with the receipt image or transfer number.
- We review it and reply within 7 working days.
- If accepted, we refund through the same payment method where possible, or another way we agree on, within 14 working days. Transfer fees charged by the payment provider may be deducted.
4. Rejected receipts
If a receipt turns out to be invalid or the money never arrived, the activation it gave is cancelled and the account goes back to how it was.